Packet loss test and diagnosis
Packet loss is one of the clearest signs of an unstable connection. Even small amounts can hurt real-time apps more than low speed does.
Signs of packet loss
- Robotic or missing audio in calls.
- Video freezes while audio continues.
- Game rubber-banding or delayed hits.
- VPN sessions dropping or stalling.
Best first fixes
- Use Ethernet to separate Wi‑Fi problems from ISP problems.
- Restart modem and router.
- Remove overloaded extenders or mesh hops.
- Ask your ISP to check line quality if wired loss continues.