WiFi packet loss test: what the results mean
Check whether wireless instability is causing jitter, lag spikes, bad calls, or buffering. Compare results over WiFi and Ethernet to see whether the router or internet line is the problem. To count lost packets, use the ping method in the FAQ below.
Common WiFi packet loss causes
- Weak signal through walls or floors.
- Interference from neighboring networks.
- Crowded 2.4 GHz channels.
- Router CPU overload or outdated firmware.
Fix WiFi packet loss
- Move closer to the router or use mesh backhaul.
- Switch to 5 GHz or 6 GHz when possible.
- Try Ethernet for calls and gaming.
- Reboot or update the router firmware.